COVID announcement

Ph: 06 368 2891

Welcome to Levin & Horowhenua Vets
payment options

Clinic Hours

The clinic is staffed, however all clients are respectfully asked to remain outside.

Monday to Friday

8.00am - 5.30pm

Saturday

9.00am - 3.00pm

Small Animal After-hours Emergencies

Massey University Pet Emergency Centre

0800 73 83 63

 

Large Animal Farm Desk

Monday to Friday

8.00am - 5.30pm

Saturday

9.00am - 1.00pm

Large Animal After-hours Emergencies

027 44 44 33 2


Get financial assistance to cover your veterinary costs.

Genoapay Logo Transparent

Pay over 10 weeks. No interest, no fees.

Pre-approval button


vetcarefinance3Vetcare FinanceWe know how stressful it can be when your pet needs veterinary care and you're facing difficult choices.

Thankfully we can now offer a simple solution to any financial worries.

VetCare Finance provides fast loans, flexible repayment options so your pet can get the health care they need.

Fast approval, no deposit, 6 - 24 month terms, affordable credit rates, low application and booking fees, easy repayments to suit your budget and loan top up service for on going vet care.

Apply online or at the clinic

www.vetcarefinance.co.nz

Freephone 0508 738 765


QMastercardQCardNew We are pleased to offer our clients another convenient way to pay for their pet’s healthcare needs. With 12 months no payments and no interest on treatments $200 and over. Talk to us about this payment option and begin your Pets treatment today! Or click below to apply. Q Card

At Levin & Horowhenua Vets we aim to give you and your animal the BEST standard of care.

Best Practice We are a BESTPRACTICE® accredited clinic. This means that our clinic has met standards defined by the BESTPRACTICE® committee of the New Zealand Veterinary Association. It is our mission to provide exceptional care and service to all of our clients and patients, with a focus on ethical treatment, education and environmental concern.

Covid-19 Pandemic

The current Covid-19 pandemic is still a difficult and worrying situation. There is considerable unknown as to how the pandemic will progress from now on in the country although it is very encouraging that we are able to move to Level 2.

Levin and Horowhenua Veterinary Centre cares about the wellbeing of our patients, clients, staff and the community. We will begin to allow clients limited access in to the clinic from Monday May 18.

What happens when you phone in?
The clinic phones will continue to be manned by team members off-site. They will triage your call, and can book an appointment if your pet needs to come in to the clinic. We ask that one person only comes to the clinic with your pet. Our team member will ask you a series of questions about your own health and risk factors to help us to keep all of our staff and clients safe. If you are unwell or are isolating while waiting for a Covid-19 test result, we would ask you to please stay at home and send someone else to the clinic with your pet. We still have temporary concessions to manage situations in a different and more remote way, so a telemedicine consult may be offered to you if this seems like the most appropriate solution for you and your pet.

Our phone staff can take orders for repeat prescriptions, or for products such as food or flea treatments. These can all be collected from the clinic now, but we still have the option to pay over the phone prior to collection to speed the process for you.

What happens when you come to the clinic?
Whether you are coming in for an appointment or coming to purchase your pet’s food, you will be greeted at the door by a staff member prior to entry. You will be asked to sanitise your hands, and we will take all of the details that we are required to keep for contact tracing in the event of a case of Covid-19 being detected. We will take your temperature with a non-contact infrared thermometer, and will have to refuse you entry if this is elevated. In this case we would recommend that you ring Healthline for advice.

If you are here for an appointment, you will be directed to a chair in the waiting room until the vet is ready. The vet will then come and take a history from you, but will take your pet into a consult room to be examined and treated with the help of a nurse, leaving you in the waiting room; we are not at this stage taking clients into the consult room due to the difficulty of maintaining a safe distance. The vet will return your pet to you and discuss treatment then you will be able to pay at reception and take your medication home. We have set up Paywave for contactless payment where possible. We prefer not to accept cash due to the associated health risks at this time.

If you are here to stock up on supplies for your pet or to collect an order, the team member at the door will be able to help you and to take payment without you having to come further into the clinic.

What about farmers?
Our farm vets and techs are out and about to help you as normal. Just give us a call and we’ll get you sorted. If you need to collect products from the clinic or drop samples in, you can come to the front door as above, or can make a time with the techs so that we can meet you at the garage doors instead. This is particularly good for large dry cow orders!

We appreciate your understanding as we all continue to negotiate the impact of COVID-19 on New Zealand. Help us protect our staff, our clients and the community while looking after your animals.


Let's Focus On...

...Managing your pets' stress during and after Covid-19 lockdown

Covid-19 has changed the work and school lifestyle for many, with more people in their homes over a longer period of time. This change in lifestyle has brought joy to many pets with constant companionship, but also increased stress on others with no break from the busy household. The common factor between both these types of animals is stress with change, but there are things that can be done to reduce the effect.


VetClinicCompanionDownload our free app!

Now we can help look after your animals wherever you are, whenever you need it. Download it from: Check out what it can do!
  • Request appointments and repeat medications/food at the touch of a button.
  • Send our nurses pictures and healthcare questions.
  • Create reminders for anything you need to look after your animal.
  • Record healthcare notes.
  • Learn from loads of bite-size, reliable health information.
  • And lots more!
 
nzcar collar

If a disaster happened today...

what happensPets are an important member of the household for many families. In a disaster they will also be affected. How well your pets cope with a disaster event such as a flood, volcanic eruption or destructive earthquake depends on the actions you take now to plan for them. Whether you decide to stay put in an emergency or evacuate to a safer location, you will need to make plans in advance for your pets. If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. Make a back-up emergency plan in case you can't care for your animals yourself. Develop a buddy system with neighbours, friends and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer. See http://www.getthru.govt.nz/how-to-get-ready/pets-and-livestock/ for more information or click on the pictures for ideas for your cat or dog evacuation kit!
Dog Evac Kit Cat Evac Kit

Or go to

animal evac logo

 for more information on what to do...or how you can help!


Latest Promotions


 

Charlene Headlands

Feeling down on the farm?

rural supportand

farmstrongPlease click to be redirected to support websites


Animal Welfare Matters

Check you’re doing it right

On 1 October 2018 new animal welfare regulations came into effect. Whether you’re a commercial farmer or live on a lifestyle block, own a pet or run a petting zoo, transport livestock or ride horses; if you’re responsible for an animal – these regulations could apply to you. Check out the information here – www.mpi.govt.nz/animalregs These changes build on what was already required and also set some new rules. Regulations make it easier for MPI and the SPCA to take action against animal mistreatment. New penalties such as fines will be issued for certain actions. We will continue to prosecute the worst offenders under the Animal Welfare Act. We’re making life better for animals, and you can help others get it right too. • Check! Are you doing it right? Encourage others to check too - www.mpi.govt.nz/animalregs • Ask! Email us your questions - animalwelfare@mpi.govt.nz • Tell! Call us about an animal welfare issue - 0800 00 83 33

K-Laser-Treatments-Available

Click here for details on this remarkable treatment option!